FanFixApp, Inc. (“Fanfix”) operates the Fanfix.io website and associated apps, providing a social platform that connects content creators with their top fans and including all pages within this website and all pages within any app produced by Fanfix (the “Service”).
This page is used to inform website and app visitors regarding our policies with the collection, use, and disclosure of Personal Information on our Service. If you choose to use our Service, then you agree to the collection, use and disclosure of information in accordance with this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Fanfix.io, unless otherwise defined in this Privacy Policy.
Information Collection
We collect the following types of information about you: (1) information you choose to give us; (2) information we get when you use the Service and (3) information we get from third parties.
Information You Choose to Give to Us
We collect information you provide directly to us. For example, you may provide us with information through your:
• Requests or questions you submit to us via online forms, email, or otherwise;
• Account registration and administration of your account;
• Uploading or posting of User Content;
• Requests for customer support and/or technical assistance;
• Registration for any contest, sweepstakes, or other events we may sponsor;
• Application for a job, internship, or fellowship;
• Participation in surveys we may make available;
• Provision of other information to us within or outside of the Service.
The types of data we collect directly from you include:
• Registration and Profile Information. When you create an account, we may collect your personal information, such as your username, first and last name, email address, mobile phone number and a photo, if you choose to have one associated with your account.
• Messages and User Content.
We collect information when you message us or other users through use of the Service. We may retain any messages you send to us or through use of the Service. We use this information to operate, maintain, and provide to you the features and functionality of the Service, including customer support.
Information We Get When You Use the Service
• Cookies, Log Data and other tracking technologies: When you use our Service, we and our business partners may collect certain information about your computer or device through technology such as cookies, web beacons, log files, or other tracking/recording tools. The information we collect through the use of tracking technologies includes, but is not limited to, IP address, browser information, referring/exit pages and URLs, click stream data and information about how you interact with links on the website, mobile app, or Service, domain names, landing pages, page views, cookie data that allows us to uniquely identify your browser and track your behavior on our site, mobile device type, mobile device IDs or other persistent identifiers, and location data collected from your mobile device. Some or all of this data may be combined with other information described above. When you access our Service by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google Ad ID, or Windows Advertising ID or other identifier), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude), WiFi location or similar information regarding the location of your mobile device. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
• Analytics Data: We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service.
Information from Third Parties
When you interact with us through social media, we may receive information from the social network such as your profile information, profile picture, gender, user name, user ID associated with your social media account, age range, language, country, friends list, and any other information you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service. We may also collect information about you from non-affiliated third parties for fraud or safety protection purposes, or for marketing purposes. We likewise may combine information that we collect from you through the Service with information that we obtain from such third parties and information derived from any other products or services we provide.How We Use Information
We may use the information we collect, alone or in combination, for various purposes, including, but not limited to providing the Service as well as the following:
• develop, operate, improve, deliver, maintain and protect our products and services.
• send you communications, including by email. We may use email to respond to support inquiries or to share information about our Service.
• monitor and analyze trends and usage.
• verify your identity and prevent fraud or other unauthorized or illegal activity.
• use information we’ve collected from cookies and other technology to enhance the Service and your experience with them.
• enforce our Terms and Conditions and other usage policies.We may also store or use information locally on your device.How We Share Information
We may share information about you in the following ways:
• With our creators.
• With other Users. We may share the following information with other users: (1) information you enter, such as your username, profile name, and profile biography (2) any additional information you have consented for us to share; (3) User Content you post or send will be shared with your subscribers.
• With all Users. We may share the following information with all Users: public information such as your profile name, username and profile pictures.
• To third parties offering features through the Service. employ additional third-party companies and individuals due to the following reasons: (1) to facilitate our Service; (2) to provide the Service on our behalf; (3) to perform Service-related services; or (4) to assist us in analyzing how our Service is used.
When you use these services, you would be providing information directly to the provider of these services, and the provision of such information would be subject to such party's own privacy policy. We are not responsible for any information you provide to these parties directly, and we encourage you to become familiar with their practices before disclosing information directly to such third parties with which you come into contact. We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are authorized not to disclose or use the information for any other purpose.
• Aggregated or anonymized information. We may also share with third parties—such as advertisers—aggregated or anonymized information.
• With third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to: comply with any valid legal process, governmental request, or applicable law, rule or regulation, investigation, remedy, or enforce potential Terms and Conditions violations; protect our, our users' or others' rights, property and safety; detect and resolve any fraud or security concerns.• With third parties as part of a merger or acquisition. If we are involved in a merger, asset sale, financing, liquidation, bankruptcy or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.
• Fanfix may use and repost your posts for marketing purposes.Payment Provider
• With other Users.
We may share the following information with other users: (1) information you enter, such as your username, profile name, and profile biography (2) any additional information you have consented for us to share; (3) User Content you post or send will be shared with your subscribers.
• With all Users.
We may share the following information with all Users: public information such as your profile name, username and profile pictures.
• To third parties offering features through the Service. employ additional third-party companies and individuals due to the following reasons: (1) to facilitate our Service; (2) to provide the Service on our behalf; (3) to perform Service-related services; or (4) to assist us in analyzing how our Service is used. When you use these services, you would be providing information directly to the provider of these services, and the provision of such information would be subject to such party's own privacy policy. We are not responsible for any information you provide to these parties directly, and we encourage you to become familiar with their practices before disclosing information directly to such third parties with which you come into contact. We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are authorized not to disclose or use the information for any other purpose.
• Aggregated or anonymized information.
We may also share with third parties—such as advertisers—aggregated or anonymized information.
• With third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to: comply with any valid legal process, governmental request, or applicable law, rule or regulation, investigation, remedy, or enforce potential Terms and Conditions violations; protect our, our users' or others' rights, property and safety; detect and resolve any fraud or security concerns.
• With third parties as part of a merger or acquisition. If we are involved in a merger, asset sale, financing, liquidation, bankruptcy or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.
• Fanfix may use and repost your posts for marketing purposes.
Payment Provider
If we are involved in a merger, asset sale, financing, liquidation, bankruptcy or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.• Fanfix may use and repost your posts for marketing purposes.Payment Provider
We use a third party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third party processor, Stripe, whose use of your personal information is governed by their privacy policy, which may be viewed at https://stripe.com/us/privacy.Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at
[email protected].